At ResellRightsEmpire.com, your satisfaction is our top priority. While we offer digital products that are instantly accessible after purchase, we understand that technical issues can occasionally arise. Thatโs why we offer a fair and transparent refund policy.
โ ย When Youโre Eligible for a Refund:
We offer a 7-day refund window under the following conditions:
- The digital product cannot be downloaded or accessed properly, and our support team is unable to resolve the issue.
- The product license or file is non-functional or corrupted.
- You were charged more than once for the same item in error.
- You have not yet used, activated, or redistributed the product in any way.
โย We Cannot Offer Refunds If:
- The digital product has already been downloaded, used, or activated.
- You changed your mind or no longer need the product.
- You misunderstood the product description despite it being clearly stated.
- You purchased a product with resell rights or PLR and already accessed or used the content.
Due to the nature of digital goods, access is permanent and irreversible once delivered. This is industry standard, and we appreciate your understanding.
๐กย How to Request a Refund:
If you believe youโre eligible for a refund, please contact us through one of the following methods:
๐ง Email: support@resellrightsempire.com
๐ฌ Live Chat: Visit our website and speak with a support agent in real time. (Not always available)
๐งพ User Dashboard: Log in to your account and submit a refund ticket directly.
We kindly request that you contact us before initiating a dispute with your payment provider. Our support team is quick to respond and can usually resolve most issues within minutes.
๐ย Refund Processing Time:
- Refunds are typically processed within 3โ7 business days.
- PayPal refunds are often immediate.
- Credit/debit card refunds may take up to 5 business days, depending on your bank.
Thank you for choosing ResellRightsEmpire. Weโre here to support your journey to building digital income โ with integrity and reliability.
